Frequently Asked Questions

While this may not answer all your questions, here are some of the most frequently asked questions about our services.

1. **What is online learning like?** - Online learning offers a flexible and interactive way to study from anywhere. It typically includes video lectures, reading materials, quizzes, and discussion forums.

2. **Can I learn at my own pace?** - Yes! Many online courses allow you to progress at your own speed, giving you the freedom to balance your studies with other commitments.

3. **Are you accredited or licensed by educational authorities?** - Our courses are offered under the auspices of reputable companies such as Microsoft and Cisco. Completing a course will get you either a badge or certificate, which you add to your CV.

4. **How do I submit assignments?** - Assignment submission processes can differ by course. Generally, you will find submission guidelines in the course materials, and you can submit your work through the platform’s interface.

5. **What types of courses are available?** - Our platform offers a range of IT courses from beginner to advanced levels. We also offer other professional courses relevant to other sectors. For more on these, check the course page on the website.

6. **What technology do I need?** - Our online courses require a computer or tablet with internet access. Some courses may also have specific software requirements, which will be outlined in the course description.

7. **How do I interact with instructors and peers?** - Interaction typically occurs through discussion boards, live webinars, and email. Our platform also offers chat features for real-time communication and collaboration with fellow students.

8. **What if I have technical issues?** - Most platforms provide technical support through help centers, FAQs, or direct customer service to assist with any issues you may encounter.

9. **Can I get a refund if I’m not satisfied?** - For Refunds, please check the refund policy of the course. Refund policies vary by course. It’s advisable to review the terms and conditions regarding refunds before enrolling in a course.

10. **How do I track my progress?** - You can track your process from online learning. Our platforms have built-in tracking systems that allow you to monitor your progress, view completed assignments, and check grades.

How many courses can one do at the same time?

I. Maximum: Three (3) courses at a time, for example: Two fundamentals One Intermediate or Advanced One Intermediate One Advance Or Two Intermediate (Not Recommended).

II. Average: Two (2) courses at a time, for example: Two fundamentals One Fundamental One Intermediate (Recommended)

III. Minimum: One (1) course at a time for example: One fundamental One intermediate Or One advance (Best approach)

Note: If you are enrolled in more than three (3) courses or above the stipulated standards we will take the decision to UN-ENROLL you from some courses.